eBibelot is committed to protecting the privacy of our users, including children. Please see the "Children’s Privacy and Parental Controls" section below for more information about your rights as a parent or legal guardian of our children users and the measures we take to afford children users with additional protections and comply with the Children’s Online Privacy Protection Act ("COPPA"). To learn more about COPPA, you may consult this simple one-page informational guide from the kidSAFE Seal Program: www.kidsafeseal.com/knowaboutcoppa.html.
“We will NOT knowingly collect, use or distribute personal information from children under the age of 13 without prior verifiable consent from a parent or guardian.” Parents can agree to collection and use of kids’ information, but they can refuse the collection and use of it to third parties that your business might be using
Information Collected on our Websites
How music.iLuv Works
A user creates a profile that includes username, password, name, email, talents and a virtual character as a helper.
Users can choose their instrument, their song and start practicing from their music sheet and get feedback and scores. At a certain level they also get coins.
Users can also purchase coins and digital goods with the coin or dollar.
Users can then create an augment reality environment with their digital goods, that can be 3D characters, emojis, rhythms, … and perform and record their performance.
They can store and share the video through other social media apps, such as Facebook, Instagram, Twitter, YouTube, …. directly or through perform feature of the app. These video contents should adhere to the rules provided in Terms and Conditions: Terms.
They can also enter a talent show and share their creation with the provided hashtags for that talent show. General Talent Show Rules is provided in: Talent Show Rules
Users can purchase premium services, as monthly subscriptions, also they can purchase digital goods or coins as in-app purchases.
For more information on how our service works, please see our Terms and Conditions document.
Setting Up an Account on music.iLuv
Users need to create an account to be able to use our app, we will ask you to create a unique username and password (so you can log in to your account), and to provide other demographic information such as your birth date, phone number, email address,
Users are asked NOT to create a username that reflects their own name or other personal data. Users should also not pick a password that is easy to guess and should not share their password with anyone. For security reasons, we store passwords in an encrypted form.
Usernames are used for participating in Service features and we do not use them to identify individual users outside of their activities on our Service. Usernames are not passed along to third-party companies except for our third-party service providers who use or process the usernames for purposes of helping operate our Service, such as effectuating payments and website hosting.
Users may be asked to provide or may choose to add an email address to their account for added verification and/or to enable certain features. The primary purpose for this email address is to provide account security, as this is the only way for eBibelot/music.iLuv to check the authenticity of an account owner. For example for parental control, users under the age of 13 are asked to provide a parent email address. Users may change the email address associated with their account at any time; however, a notification will be sent to the previously provided email address upon making that change.
Features and Data Collection on music.iLuv
In addition to account setup on music.iLuv app, we may collect and process information from you in connection with the following features and activities (as applicable):
When you make purchases on the Service. Users can purchase coins, digital goods or premium subscriptions, and use a variety of payment methods. When making purchases, users or their parents may be required to enter billing information, including name, billing address, credit card or other payment information, and billing email. eBibelot/music.iLuv may also retain your billing information, transaction details, and purchase history to resolve subsequent billing disputes and inquiries. We do not retain the full credit card numbers of our users.
When you use our "Invite Friends" feature, we may ask your permission to access and collect information of your contacts in your address book on your mobile phone, either at the time you register for our Service or otherwise. We do so to help you connect with your friends on our Service.
When you contact or send communications to eBibelot/music.iLuv, for example when you contact customer support, report a problem, or submit questions, concerns, or comments regarding our Service or its content, in which case we may collect contact information such as your email address and other important information about your inquiry or concern. This information is used to respond to your communications, fulfill your requests, or provide other customer support.
When you use or interact with third-party plug-ins that may be available on the Service for users 13 and older or in case of younger with parental Consent, such as third-party social media widgets, share buttons, and/or login mechanisms. These features may include social plugins from Google, Facebook, Twitter or other platforms, and may be subject to the privacy policies of these other companies as posted on their respective websites. When you use these features, certain information from your social media accounts may be accessed by or shared with music.iLuv, and likewise, certain information about your use of music.iLuv may be posted to your profile on those platforms.
When you participate in talent shows, contests, competitions, sweepstakes, giveaways, prize draws or other promotions that we may run on our Service or sponsor from time to time. These promotions may involve the collection and use of certain contact information (such as your name, email address, and/or phone number) for prize fulfillment purposes, as well as other information or content needed for the specific promotion.
When you respond to or participate in voluntary surveys, which we may offer on our Service from time to time to conduct research or demographic studies. These surveys may collect anonymous information about your likes and dislikes, game play interests and habits, general hobbies and interests, and other lifestyle information or preferences. These surveys will not collect personal data about you.
When you request or agree to location-based services from music.iLuv, which may be available to our users ages 13 and older or younger with parental consent. We may collect or track real-time or precise geolocation information to provide services such as tagging, check-in and content delivery, targeted or geo-based advertising, or other services that are dependent on knowing where you are. This information may be collected in combination with an identifier associated with your device to enable us to recognize your mobile browser or device when you return to the Service. You can always stop the collection of location information by updating your device settings, stopping to use the Service, and/or un-installing our mobile applications.
When you subscribe to other features or activities that we may offer from time to time on the Service and submit or upload information in connection with such features. The data being collected for such features and their intended uses will be evident at the time of data collection.
You are under no obligation to provide personal data to eBibelot/music.iLuv when requested. However, if you choose to withhold any requested information, we may not be able to provide you with certain services and features.
In addition to the specific uses above, any information that you provide or that we collect on the Service may be generally used for the following purposes:
To operate, maintain, and improve the Service;
To give you access to the Service and related features, or restrict your access;
To personalize the Service or content on the Service, as well as make it more user-friendly;
To allow you to manage your music.iLuv account or account information, update your account settings, and (where applicable) make purchases or subscribe to services;
To communicate with you about the Service (product changes, feature updates, etc.);
To provide technical support or customer service;
To deliver advertising that may be relevant to your interests;
To protect the integrity, safety, or security of the Service or our users, comply with legal obligations, or enforce compliance with our Terms of Service or other restrictions placed on your use of the Service.
EBibelot/music.iLuv may share your information as set forth below. Please note that we do not sell personal data about you to third-party companies for their marketing purposes.
Agents and contractors
EBibelot/music.iLuv may share users’ information, including personal data like billing information or usernames, with our third-party agents, contractors, or service providers who are hired to perform services on EBibelot/music.iLuv’s behalf. These providers may operate or support certain functions of the Service. Below is an illustrative list of functions for which we may use third-party service providers and the names of the providers we may use to perform these functions:
Analytics services (e.g., Firebase);
Community filtering and moderation services;
Talent Show Judging servicing; (e.g., Judgify)
Customer support services (e.g., RingCentral);
Surveys and promotions (e.g., SurveyMonkey);
Billing services and payment gateway providers (e.g., PayPal, Google, Apple, Amazon, Windows Store); and
Hosting and content delivery network services (e.g., AWS).
We may disclose personal data about you as required or permitted by law and/or comply with a judicial proceeding, court order, or legal process served on our Service. To the extent permitted by applicable law, we also may disclose personal data about you in response to a request from law enforcement agencies, regulators, or other public agencies (including schools or children services) or if such disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our Service, protect the security or integrity of our Service, or enable us to take precautions against liability or to protect our rights.
Information about our users, including personal data, may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets. Where necessary, we will inform you of such disclosure and obtain your consent.
We share aggregated, automatically-collected, or otherwise non-personal data with third parties for various purposes, including (i) compliance with reporting obligations; (ii) for business or marketing purposes; (iii) to assist us and other parties in understanding our users' interests, habits and usage patterns for certain programs, content, services, advertisements, promotions and/or functionality available through the Services. We do not share personal data about you in this case.
Security and Data Retention
The security of your personal data is important to us. When you enter sensitive information (such as credit card numbers) on our order forms, EBibelot/music.iLuv (or the service provider operating the function on our behalf) will encrypt that information using secure socket layer technology (SSL) or similar technologies. We have security measures in place to attempt to protect the personal or other sensitive information submitted to us against the loss, misuse and alteration of personal data under our control. While we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use reasonable efforts to prevent it. No method of transmission over the Internet, or method of electronic storage, is 100% secure.
EBibelot/music.iLuv may retain users’ account data internally for the following purposes:
Billing information and transaction histories are retained to resolve subsequent billing disputes and inquiries;
Publicly shared content
User account history is retained to support subsequent customer service inquiries and to provide, improve and develop the Services;
To promote safety and security on and for the Services; and
To comply with legal obligations.
We may retain your information for as long as is necessary and relevant to your use of the Service and our operations, which may include retaining your information beyond the end of your use of the Service.
Our Service may, from time to time, contain links to external sites or applications. We are not responsible for the privacy policies or the content of such sites or applications. To make clear when you are linking to a third-party site or application, we may display a warning message informing you when you are leaving our Service.
Children's Privacy and Parental Controls
We recognize that children deserve added protections with regard to their personal data and privacy online. For this reason, when users under the age of 13 register for the Service, their account is automatically set to "Privacy Mode." This means that children users will not have access to certain features, such as social media plug-ins, some forms of third-party advertising, and certain types of notification alerts.
To make any requests for changes to your child’s account or requests for the removal of personal data collected about you or your child from our Service (as applicable), or to request that we stop the further collection or use of your or your child's personal data in connection with the Service (as applicable), please complete the online form in https://www.musiciluv.com/contact page.
In general, if you are under the age of 13, it is a good idea to talk to and ask your parent(s) or guardian(s) for permission before using or playing on the music.iLuv. If you do not get such permission, you should not use our Service. Parents should contact EBibelot/music.iLuv immediately if they have any concerns regarding the Service. Please see the Contact Information section below for further details.
Accessing and Updating Your Personal Data
If personal data about you changes, or if you no longer desire to use our Service, you may correct, update, amend, or deactivate your account under your account settings or by contacting EBibelot/music.iLuv using the information set out above in Sec. 1. We will respond to your request within a reasonable timeframe. For children under the age of 13, please see the "Children’s Privacy and Parental Controls" section above.
Storage and International Transfer of Your Personal Data
EBibelot/music.iLuv is based in the U.S. Your personal data which we collect are sent to and stored on secure servers located in the United States of America. Such storage is necessary in order to process the information.
EBibelot/music.iLuv operates globally and we may transfer the personal data that we collect from you to our other offices and/or to the third parties mentioned in the circumstances described above (see "Information Sharing"), which may be situated outside of your country or regional area, and may be processed by staff operating outside your country or regional area. In particular, information provided to us or collected by us likely will be transferred to and processed in the United States by us or our agents and contractors. The data protection laws of the United States or other countries may not be as comprehensive or equivalent to those in your country of residence. Wherever we transfer your personal data, we will take reasonable steps to ensure that your privacy rights continue to be protected.
Storage and international transfer of your personal data
EBibelot/music.iLuv is based in the U.S. Your personal data that we collect is sent to and stored on secure servers located in the United States of America. Such storage is necessary in order to process the information.
Some of our agents and third party service providers are located outside the European Union, e.g. the United States. The data protection laws of the United States or other countries may not be as comprehensive or equivalent to those in your country of residence. Wherever we transfer your personal data, we will take reasonable steps to ensure that your privacy rights continue to be protected, e.g. conclude the EU Standard Contractual Clauses with third parties.